Garage
Pricing, invoicing, law, staff and customer retention for garages.
High-voltage qualification: what level your business needs
Three levels separate a tire change on an EV from work on the high-voltage system. Which level you really need and wh...
When the customer does not turn up: no-shows in the garage
An hour on the lift cannot be put in stock. What a no-show costs, which reminder prevents it, and when a cancellation...
Service reminders by e-mail and text: what you may send
A service reminder is advertising even when it sells nothing. Where the address came from, what each channel demands...
Recording working time: what applies in the garage
The European Court derived the duty from health and safety law in 2019. What that means concretely today for a busine...
Finding technicians: what is in your hands
Four levers are entirely yours: training, working hours, the tool budget and the handover at the counter. What each c...
Capacity planning: how many hours you can actually give away
A calendar shows free slots, not free hours. How to work out the sellable time in your week, plan a buffer that holds...